EXCERPT FROM THE STUDY
Contemporary banks increasingly realize that customer orientation is a very important factor for their success in increasing their business performance in respect of customer treatment, customer focused bank structure and supporting customer with bank technology. Customer orientation focused on a strategy that can help them build strong relationships with their customers and increase their profits through the right management system and the application of customer-focused institutions to boost their business performance. Thus, the idea of customer orientation is found in relationship marketing theory which is intended to improve long term customer relationship by changing from transaction based marketing, with its emphasis on customer treatment with great care, to customer retention through effective management of customer relationships to cope with unstable business environments.
ABSTRACT
This study was carried out to investigate a regression analysis of the hours spent on internet...
BACKGROUND TO THE STUDY
Family planning and contraception are among the major topics being debated thro...
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Alysicarpus ovalifolius (Schum.&Thonn) Family: Fabaceae is a protein rich fodder plant that is widely distributed across Afr...
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This study was carried out on ENDSARS protest: a call for the eradication of corruption in Nigeria. To achieve...
Background Of The Study
Public and Private organizations needs information to function properly and ade...
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This research work was und...
ABSTRACT
This Project is on the national effects of Exchange Rate changes on foreign debt services on Nigeria. It run ov...
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This study is aimed at investigating franchising as a corporate strategy for increasing organizational profitab...
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It is the habit of some African leaders to remain in power till they reached their death that is why even in countries where dem...
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The Federal Inland Revenue Service (FIRS), the agency in charge of tax administration in Niger...